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Suvoda Case Study: Scaling eClinical Integrations

How Suvoda unified its API layer to streamline eClinical integrations with KrakenD

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Suvoda is a global clinical trial technology company whose real-time experience platform empowers sponsors and CROs to make confident decisions and sites and patients to take calm, controlled action. Suvoda delivers interconnected, action-driven software solutions and industry-leading services and support, so that even in the most time-sensitive, mission-critical moments, life-changing studies keep moving forward. Headquartered outside Philadelphia, Suvoda also maintains offices in Portland, OR, Barcelona, Spain, Bucharest and Iasi, Romania, and Tokyo, Japan. The company maintains customer satisfaction scores that consistently exceed the technology industry average, contributing to the company being selected by trial sponsors and CROs to support more than 2000 trials across more than 95 countries. Suvoda recently merged with Greenphire, a leading provider of clinical trial financial management and patient support tools.

Visit: Suvoda

United States
Healthcare

Faced with the task of streamlining external integration workflows for its global clinical trial technology platform, Suvoda encountered a challenging landscape. The clinical trials the platform supports are often highly complex and operate on tight timelines.

Unifying a fast-growing API ecosystem

Suvoda needed a more efficient way to manage third party integrations with other clinical technology provider solutions. The objective: create a single integration layer that simplifies client connectivity, scales effortlessly, and enforces consistent security and governance.

Centralizing the API layer across the Suvoda Platform with KrakenD

As a central gateway for all external applications, KrakenD streamlines API request processing, including applicable request transformations and secure routing to the appropriate backend service. This enabled Suvoda to:

  • Standardize authentication and access controls
  • Reduce backend coupling
  • Monitor and observe all API traffic through a single point of control

A scalable architecture and centrally enforced security

With KrakenD in place, Suvoda can now:

  • Accelerate high-complexity integrations
  • Derive rich and actionable API usage insights
  • Implement security best practices centrally

Internally, teams operate with more clarity and efficiency. Externally, clients experience fewer dependencies. The result is a more agile integration model, aligned with the needs of clinical trials.

Why Suvoda chose KrakenD

Suvoda selected KrakenD because of the powerful yet flexible functionality it offers.

  • Flexibility: gRPC, REST, WebSockets, SOAP—all supported natively
  • Authentication out of the box: OAuth2, JWT, API keys, mTLS
  • No overhead: Declarative configuration and stateless design for efficient deployment

Unlike other API platforms, KrakenD offered enterprise-grade capabilities without rigidity, without bloat, and without unnecessary complexity.

KrakenD is packed with features, is flexible, and easy to use. This has helped us implement both standard and custom EDC, CTMS, and other types of integrations in an efficient and secure manner, enabling Suvoda to deliver mission-critical integrations faster, where time is of the essence.

Kunal Kulkarni Kunal is Senior Product Owner (Platform System Services) at Suvoda

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