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The unsexy goal: an API gateway you stop thinking about

by Toni Pinel

Culture Amp logo

Most “love letter” quotes from engineering teams overstate the case. Dave McPherson’s, from Culture Amp’s platform team, is more telling for what it doesn’t say: “I don’t need to think about KrakenD. It just works.”

After two years in production, the global HR tech platform has KrakenD handling external API traffic, with request validation, throttling and circuit breakers, plus a custom plugin for feature-flag-based traffic shaping. The team has built around it without firefighting around it. Operational overhead stayed low, the gateway disappeared into the infrastructure, and the platform team got their attention back for the things only they can do.

Read the Culture Amp case study for the implementation details and what’s on their roadmap next.

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